Digital Solutions Centers serve customers with four key levels of service at each site. Technical Service Analysts are individuals who can guide you through the technical details of preparing good files and using Lakeside Book prepress systems in efficient ways. Technical Service Representatives are individuals who deal directly with you and your file compositors to ensure the best possible success of your print jobs and to expedite a quick resolution of any prepress problems when they happen.
Desktop operators process files, help detect and resolve file issues found during file preflight and prepare files for printing. Desktop support operators initiate work and manage archiving and file transfers. Beyond each DSC site, sales, customer service, management and quality teams work together with the DSCs to round out a comprehensive support team.
Create good PostScript or export from Adobe CS products.
Generate proper PDF files with the right settings.
Upload and process via InSite.
Technical Service Analysts.
Technical Service Analysts are individuals who can guide you through the technical details of preparing good files and using Lakeside Book prepress systems in efficient ways.
Technical Service Representatives.
Technical Service Representatives are individuals who deal directly with you and your file compositors to ensure the best possible success of your print jobs and to expedite a quick resolution of any prepress problems when they happen.
DesktopOperators.
Desktop operators process files, help detect and resolve file issues found during file preflight and prepare files for printing.
Desktop support operators.
Desktop support operators initiate work and manage archiving and file transfers.